Refund & Cancellation Conditions
Our refund and cancellation policy ensures transparency and fairness for all our customers. Please review the following conditions:
Cancellation Fee
No cancellation fee is charged as of now. You can cancel your ride at any time before the driver arrives without any penalty.
Waiting Time
If the driver waits for more than 30 minutes at the pickup location and you are unreachable, Trev reserves the right to cancel the ride. In such cases, a cancellation fee may apply.
Refund Process
Refunds, if applicable, will be processed to your original payment method within 5-7 business days after cancellation confirmation.
Contact Support
For any refund or cancellation related queries, please contact us at hello@trevcabs.com or WhatsApp: 9650303400.
We strive to provide a seamless experience. Please read our refund and cancellation conditions carefully. For further details, reach out to our support team.